Privacy Policy — Café du Jour
Café du Jour B.V., trading under the name Café du Jour, located at Stationsweg 27, 2675AM Honselersdijk, the Netherlands, registered with the Dutch Chamber of Commerce under number 93080697, is responsible for the processing of personal data as set out in this privacy statement.
Café du Jour B.V. takes your privacy very seriously. We only process data that is necessary for (improving) our services and handle the information we collect about you and your use of our services with great care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided through it by Café du Jour B.V. This privacy policy is effective as of 10 March 2026. With the publication of a new version, all previous versions become void.
This privacy policy describes which data we collect about you, what it is used for, and with whom and under what conditions it may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you provide to us.
If you have any questions about our privacy policy, please contact us:
Café du Jour B.V.
Stationsweg 27
2675AM Honselersdijk
The Netherlands
Email: [email protected]
Chamber of Commerce: 93080697
Cookies
Café du Jour B.V. uses functional, analytical, and marketing cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website.
We use cookies with a technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. We also place analytical cookies to measure and improve website usage. Finally, we use marketing cookies that track your browsing behaviour so that we can offer you tailored content and advertisements.
Thanks to cookies, you do not have to enter the same information every time you visit. Cookies also help us understand how you use our website and how we can make it better and more user-friendly.
We also use JavaScript, sometimes in combination with cookies and (web) beacons, for example to remember your shopping cart or to show previously viewed products.
Cookie settings and consent
When you first visit our website, you will be asked to set your cookie preferences. We manage your cookie consent via Google Tag Manager. You can adjust your cookie settings at any time by clicking here. There you will find a description of the cookies we use and you can allow or refuse marketing cookies.
Data processing
Below you can read how we process your data, where we store it, which security measures we use, and who has access to it.
Web hosting — Hetzner
Our webshop runs on Magento software and is hosted by Hetzner. Personal data that you provide to us for the purpose of our services is stored on Hetzner's servers. Hetzner may have access to your data to provide us with technical support, but will never use your data for any other purpose. Under the agreement we have with Hetzner, they are obliged to take appropriate security measures, including SSL encryption and regular backups to prevent data loss.
Email — Google Workspace
We use Google Workspace for our daily business email communications. Google processes your email messages and any attachments on their servers. Google has taken appropriate technical and organisational measures to protect your data. We treat all email communications confidentially.
Newsletters — Mailchimp
We use Mailchimp (The Rocket Science Group LLC) to send newsletters. When you subscribe to our newsletter, your name and email address are stored by Mailchimp. Mailchimp uses cookies and other technologies to track whether emails are opened and read.
At the bottom of each newsletter you will find a link to unsubscribe. Mailchimp will not use your data for its own commercial purposes. For more information, please refer to the Intuit/Mailchimp privacy policy.
Payment processors — Mollie
We use the Mollie platform to process payments in our webshop. Mollie processes your name, address, place of residence, and payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie does not retain your data longer than legally permitted. For more information, please refer to Mollie's privacy policy.
Payment processors — Klarna
To offer you Klarna's payment methods, we may share your personal data in the form of contact and order details with Klarna at checkout, so that Klarna can assess whether you qualify for their payment methods. Your personal data is processed in accordance with Klarna's privacy policy.
Reviews — Google Customer Reviews & Trusted Shops
We collect reviews via Google Customer Reviews and Trusted Shops. If you leave a review, you may be asked to provide your name, place of residence, and email address. We may use this information to link the review to your order.
If we invite you to leave a review, we share your name and email address with the relevant review platform. They use this information solely to invite you to leave a review. Both platforms have taken appropriate technical and organisational measures to protect your personal data.
Shipping and logistics
When you place an order with us, it is our responsibility to have your package delivered to you. We use the services of QLS, MyParcel, DistriXL, DPD, and UPS to carry out deliveries. It is therefore necessary that we share your name, address, and place of residence with one of these carriers. They use this data solely for the fulfilment of the agreement. If any of these parties engage subcontractors, your data may also be shared with those parties.
External sales channels
We sell some of our products through the Bol.com and Amazon platforms. If you place an order through these platforms, Bol.com and/or Amazon will share your order and personal data with us. We use this data exclusively to process your order. We treat your data confidentially and have taken appropriate technical and organisational measures to protect your data against loss and unauthorised use.
Website analytics — Google Analytics
We use Google Analytics to analyse the use of our website. Google Analytics places cookies to track how visitors use the website, which pages are most visited, and how effective our marketing campaigns are. The collected information is transferred to and stored on Google's servers. For more information, please refer to Google's privacy policy.
Website analytics — Microsoft Clarity
We use Microsoft Clarity to record how you use and interact with our website, including through heatmaps and session recordings. This enables us to improve and optimise our website. Website usage data is recorded using cookies and other tracking technologies. For more information, please refer to the Microsoft privacy statement.
Advertising — Google Ads & Meta
We use Google Ads (remarketing) and Meta Pixel (Facebook/Instagram) to show you targeted advertisements based on your previous visits to our website. These services place cookies to track your browsing behaviour and display relevant advertisements on other websites and social media. You can manage your preferences for personalised advertising through your Google and Meta account settings.
Chatbot — Sleak.ai
We offer a chat function on our website that is provided by Sleak.ai. When you use the chat, the messages you enter and any personal data you share therein may be processed by Sleak.ai in order to answer your query. Sleak.ai has taken appropriate technical and organisational measures to protect your data. We recommend that you do not share sensitive personal data (such as payment details or social security numbers) via the chat.
Purpose of data processing
General purpose
We only use your data for the purpose of our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your personal data for unsolicited targeted marketing. If you share data with us and we wish to use it to contact you at a later date — other than at your request — we will ask for your explicit consent. Your data will not be shared with third parties other than to comply with accounting and other administrative obligations. These third parties are bound by confidentiality under the agreement between them and us or by a legal obligation.
Automatically collected data
Data automatically collected by our website (such as your IP address, web browser, and operating system) is processed for the purpose of improving our services.
Cooperation with fiscal and criminal investigations
In certain circumstances, Café du Jour B.V. may be required by law to share your data in connection with fiscal or criminal investigations by government authorities. In such cases, we are obliged to share your data, but we will resist doing so within the possibilities afforded to us by law.
Retention periods
We retain your data for as long as you are a customer. This means we keep your customer profile until you indicate that you no longer wish to use our services. When you do so, we also consider this a request for erasure. Due to applicable administrative obligations (including the fiscal retention obligation of 7 years), we are required to retain invoices containing your personal data for the legally prescribed period. However, after your request, employees will no longer have access to your customer profile.
Your rights
Under the General Data Protection Regulation (GDPR) and other applicable legislation, you have certain rights as a data subject regarding the personal data processed by or on behalf of us. Below we explain what these rights are and how you can exercise them.
To prevent misuse, we will in principle only send copies and transcripts of your data to your email address already known to us. If you wish to receive the data at a different email address or by post, we may ask you to identify yourself. You will receive data in a commonly used, machine-readable format.
You have the right at any time to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you suspect that we are unlawfully processing your personal data.
Right of access
You have the right to access the personal data we process about you. You can submit a request via [email protected]. You will receive a response within 30 days. If your request is granted, we will send you a copy of all data we process about you, including an overview of the processors who have access to this data.
Right to rectification
You have the right to have inaccurate personal data that we process about you corrected. You can submit a request via [email protected]. You will receive a response within 30 days.
Right to erasure (right to be forgotten)
You have the right to request that we delete your personal data. You can submit a request via [email protected]. You will receive a response within 30 days. Please note that legal retention obligations may mean that we can only delete certain data (such as invoice data) after the retention period has expired.
Right to restriction of processing
You have the right to restrict the processing of your personal data. You can submit a request via [email protected]. You will receive a response within 30 days. If your request is granted, your data will no longer be processed until you lift the restriction.
Right to data portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer this data to another party. You can submit a request via [email protected]. You will receive a response within 30 days.
Right to object
You have the right to object to the processing of your personal data by or on behalf of Café du Jour B.V. If you object, we will immediately cease data processing pending the handling of your objection.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact us.
Age restrictions
Our website and services do not intend to collect data about website visitors under the age of 16, unless they have consent from a parent or guardian. However, we cannot verify whether a visitor is over 16 years of age. We therefore encourage parents to be involved in the online activities of their children to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at [email protected] and we will delete this information.
Changes to this privacy policy
We reserve the right to amend this privacy policy at any time. The most recent version can always be found on this page.
Contact details
Café du Jour B.V.
Stationsweg 27
2675AM Honselersdijk
The Netherlands
Chamber of Commerce: 93080697
Email: [email protected]
Last updated: 10 March 2026